DRAFT FOR LEGAL AND BUSINESS REVIEW BEFORE LAUNCH. This is not a final binding contract.
Requests and confirmation
Submitting a request or viewing an online estimate does not reserve a slot or create a confirmed booking. Homesweep reviews the requested scope, postcode, equipment and staff availability and confirms accepted jobs separately.
Estimates, prices and extras
Calculator prices are indicative launch proposals, not guaranteed final prices. Additional work, poor access, heavy soiling and unsuitable materials may require a revised price, which must be agreed before work proceeds.
What customers should prepare
Provide safe access, relevant parking/access details, electricity and water where necessary, and accurate information about the property's condition. Discuss delicate surfaces or materials ahead of time.
Payments
Homesweep may send a payment request using an approved provider once a quote and booking are accepted. The final refund and cancellation terms must be agreed and published before taking customers' payments.
Cancellations and concerns
The cancellation notice period, any lawful fees, customer rights, complaint handling and refund process must be approved by Homesweep and checked for compliance with applicable UK consumer law before launch.
Contact
Questions? Email info@homesweepservices.com or phone 07398 410657.