Can I see the price before I request a booking?
Yes. Our live estimator calculates indicative prices for eligible domestic, deep, end-of-tenancy and carpet jobs. Office and complex work needs a confirmed quote.
Does requesting an appointment mean it is booked?
No. A request is not a confirmed booking. We will check the job, service address, travel and availability before accepting it.
What is the minimum cleaning time?
Domestic cleaning has a minimum of three chargeable cleaner-hours. For example one cleaner for three hours, or two cleaners for two hours each (four cleaner-hours).
Can I pay online?
Once a job is approved, Homesweep can send a secure link from an approved payment provider. This website does not collect card payments at the booking request stage.
Are oven and fridge cleaning included?
They are optional extras for regular domestic and deep cleaning. One standard oven and an emptied/defrosted fridge interior are included in the specified end-of-tenancy base package.
Can I book carpet cleaning for one room?
Yes, but standalone carpet visits carry a £70 minimum. Subject to carpet type and access.
Can you clean anywhere in London?
We accept enquiries across London, but confirm each postcode depending on team capacity and practical travel time.
Do you provide a tenancy deposit-back guarantee?
No automatic guarantee is given. The cleaning scope and condition of the property must be agreed in advance.
Are the photographs on this website of Homesweep staff or completed jobs?
The current demonstration photographs are illustrative. Actual customer reviews and project photographs will be added when available and permitted.
Is cleaning inside the microwave included?
For regular domestic cleans, a normal microwave wipe is included within the booked time. Extra-detailed grease removal can be added for £10. Normal microwave interiors are included in deep and end-of-tenancy cleaning, subject to condition and safe access.